Key Performance Indicators (KPIs) Training Program

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Programme snapshot

  • Date: Self-paced
  • Fee: NGN485,925
  • Location Option 1: Online
  • Dates: November 12-13, 2025
  • Fee: NGN675,000
  • Location Option 2: Virtual

Program Overview

Key Performance Indicators (KPIs) are essential tools for measuring progress, driving performance, and achieving strategic objectives. The KPIs Training Program provides participants with the knowledge and skills needed to design, implement, and manage effective KPIs that align with organizational goals. This program covers all aspects of KPI development, from defining meaningful metrics to tracking progress and interpreting results, empowering participants to make data-driven decisions that contribute to organizational success.

Program Objectives

By the end of this program, participants will:
  • Understand the purpose and importance of KPIs in performance management.
  • Learn to define, design, and implement effective KPIs aligned with business objectives.
  • Learn to define, design, and implement effective KPIs aligned with business objectives.
  • Gain insight into using KPIs for continuous improvement and decision-making.
  • Build confidence in communicating KPI insights to stakeholders.

Who Should Attend

This program is ideal for:

  • Managers and team leaders responsible for measuring team performance.
  • HR and performance management professionals who design and monitor KPIs.
  • Business analysts and data professionals involved in performance tracking.
  • Professionals seeking to understand and apply KPIs to drive personal and team performance.

Program Content

Module 1: Introduction to KPIs and Performance Measurement

  •  The role of KPIs in organizational success and strategy alignment
  • Types of KPIs (operational, strategic, financial, etc.) and their uses
  • Characteristics of effective KPIs: relevance, measurability, and alignment

Module 2: Enhancing Communication and Collaboration

  • Techniques for defining SMART KPIs (Specific, Measurable, Achievable, Relevant, Time-bound)
  • Aligning KPIs with organizational goals and departmental objectives
  • Balancing quantitative and qualitative KPIs for comprehensive performance measurement

Module 3: Designing KPI Metrics and Dashboards

  • Selecting appropriate metrics to track KPI progress
  • Using KPI dashboards for real-time performance monitoring
  • Data visualization techniques to communicate insights effectively

Module 4: Tracking and Monitoring KPIs

  • Establishing baselines and benchmarks for KPI measurement
  • Techniques for collecting and analyzing KPI data accurately
  • Identifying and managing performance gaps

Module 5: Interpreting and Analyzing KPI Results

  • Analyzing KPI trends and understanding implications for decision-making
  • Using KPI data to identify strengths, weaknesses, and improvement areas
  • Communicating KPI insights to stakeholders and aligning them with business goals

Module 6: KPIs for Continuous Improvement

  • Creating action plans based on KPI results to drive improvement
  • Adjusting KPIs over time as organizational priorities change
  • Fostering a data-driven culture that supports performance growth

Module 7: Case Studies and Real-World Applications

  • Reviewing real-world examples of effective KPI implementation
  • Group exercises and role-playing to apply KPI concepts
  • Developing custom KPI frameworks based on participants’ organizational needs

Delivery Format

This program is offered in multiple formats for flexibility:

In-Person Workshop: An interactive, hands-on session held on-site, featuring practical exercises and group discussions.

Virtual Live Sessions: Instructor-led online sessions for real-time engagement and collaboration.

Self-Paced Online Modules: Comprehensive e-learning modules that allow participants to complete the training at their own pace.

Course Materials

Participants will receive:

  • A detailed KPI training workbook covering each module.
  • Access to KPI templates, dashboards, and measurement tools.
  • Sample KPI frameworks and industry-specific examples.
  • Supplementary reading materials and resources for deeper learning.

Program Duration

In-Person Workshop: 2-day intensive workshop.

Virtual Live Sessions: 2-day intensive virtual real-time workshop

Self-Paced Online Modules: 6-month access to complete the course at your convenience.

Certification

Upon successful completion of the program, participants will receive a Certificate in KPI Development and Management, recognizing their expertise in performance measurement and data-driven decision-making.

Enrollment and Fees

Program Fee: NGN675,000 per participant (In-Person and Virtual Live Sessions) | NGN485,925 (Self-Paced Online Modules)

For group registrations, corporate training options, or more information, please contact our admissions team at [email protected] or call +2349044642114

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